Setting up Two Step Verification for Kintone Store

This article is for those who started the free trial before September 8, 2019. If you started the free trial on or after September 8, 2019, see Kintone Free Trial and Purchasing Help. For details on the start date, see How to Check the Trial Start Date.

Overview
Two-step verification is a method for added security when logging into the Kintone Store, using an email address and password, and entering a verification code (a one-time password).

Each time you enter your email address and password to log into the Kintone Store, a verification code will be sent to a separate, defined email address. You can continue to log in to the Kintone Store by entering this verification code.
  • The verification code needs to be sent to a different email address than the email address you are using to log in to the Kintone Store.
  • We recommend that you register multiple Kintone Store administrator accounts before setting up the Two Step Verification.
  • You will not be able to log in to the Kintone Store if you lose access to the email address that you set for the one-time password. You will also not be able to disable the two step verification feature. If this were to happen, you can log in with a different administrator account, delete the account, and then register an account with the email address again. 

Setting Up the Two-step Verification

  1. Log in to the Kintone Store.
  2. Click the email address on the top right, and select Account Settings in the drop-down.
  3. Click Enable Two-Step Verification.
  4. Enter the email address where the verification code will be sent, and click Screen_Shot_2017-08-14_at_10.47.17_AM.png. An email containing the verification code will be sent.
  5. Check the inbox of the email address you entered in Step 4. Retrieve your 6 digit verification code from the email titled “[Kintone] Verification Code”.
  6. Enter the verification code into the Verification Code text box in the Kintone Store.
  7. Click Screen_Shot_2017-08-14_at_10.47.32_AM.png.
  8. Click Screen_Shot_2017-08-14_at_10.48.30_AM.png. The set up for Two-step verification is now complete.

How to log in after setting up Two-step verification

  1. Enter your email address and password into the Kintone Store page, and click Login. A message will be displayed stating that an email containing the verification code has been sent to the email that was set in Step 4 above.
  2. Check your email inbox for the email containing the verification code, and enter the 6 digit code into the Verification Code text box on the Kintone Store page.
  3. Click Screen_Shot_2017-08-14_at_10.47.32_AM.png. If the verification is successful, you will proceed to the Kintone Store.
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