This article is for those who started the free trial before September 8, 2019. If you started the free trial on or after September 8, 2019, see Kintone Free Trial and Purchasing Help. For details on the start date, see How to Check the Trial Start Date.

The Kintone Store is Kintone's payment and account management portal. Here, you can change your domain name, set up site security, purchase Kintone, and see your billing history.
To login to the Kintone store, head to, and use your email address and password to login. These will be the same email and password you use with Kintone.

If you do not know your login information
  1. Click Forgot your email address or password?
  2. On the next page, enter your email address. Make sure it's the one you use with Kintone!store_forgot_password.PNG
  3. Click Reset Password. If you forgot your email address contact us.
  4. Check your email inbox for a new message from Kintone.
  5. In the password reset email, click the URL to reset your password. On the webpage that this links to, enter your new password, confirm it, and then click Save.
  6. Login to Store account.
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