The Department Access Control feature enables administrators to limit users’ access across departments. If enabled, information of users and departments is only visible by users in the same top-level department.
When enabled, users from one top-level department are unable to view profiles of or message users from other top-level departments. Users in different top-level departments are not displayed in search results and cannot be specified as recipients of @mentions in comments. Records with users from other top-level departments show users as, rather than the user's display name.
Users within the same top-level department can view each others profiles, message each other, search for users, and @mention them, regardless of their child departments, locations, or groups or roles. Administrators can view all users’ profiles.
To enable Department Access Control:
- From the Gear wheel select Users & System Administration.
- Under User Administration, select Dept Access Control.
- Click the check-box next to Limit access across departments.
- Click .