In Users & System Administration, use the New User page to add users to the system, and the Edit User page to edit existing users.
To Add a User
- From the Gear wheel
select Users & System Administration.
- Under User Administration, select Departments & Users.
- Click
.
- Fill out the Required Fields (marked with a red * asterisk).
- Enter a Display Name. This name appears in the menu bar at the top of the page.
- Enter a Given Name, and Surname.
- Enter the Login Name. The user uses this name to log into the Kintone portal. Login names are case sensitive.
- If these are the only fields you wish to configure, click Save, and create a Password for the user. See Creating a Password below.
- Fill out the Optional Fields.
- Click Browse to add a picture of the user.
- Enter the user’s Email Address.
- The Status field defaults to Active. Click to toggle between Active and Inactive.
- Under Available Services, select the Kintone
service to allow basic access to the Kintone portal. Select Client Certificate Authentication
to require a more secure method of user authentication. See Using Client Certificate Authentication.
- Click the Org Chart
icon to select the user’s department or sub-department. Select a job title if available. You can add this user to more departments and sub-departments if available, by clicking the icon again. To delete a department, click
.
- If you selected more than one department for this user, select a Priority Department.
- Enter a Phone Number.
- Enter a website URL.
- Click
to display additional Optional Fields.
- Click Save.
- See Creating a Password below.
To Edit an Existing User
- From the Gear wheel
select Users & System Administration.
- Under User Administration, select Departments & Users.
- Next to a user's name, click the Edit
icon.
- Update desired fields, or click
to delete.
- Click Save, or Delete.

Creating a Password
When you click Save to create a new user, the Create Password page appears, where you set a password for the user.
- Either select Generate Automatically for the system to create a password, or select Enter Manually and type a password.
- Select Show Password to see the characters.
- Select whether to disable Password Expiration.
- Click Create to save the new user, or click Create and Send via Email.
- If sending via email, check the email message, subject, and recipient, and edit if necessary.
- Click Send
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