How Can I Get a Two-Factor Authentication Verification Code?

Article Number:020418

If you enabled two-factor authentication, you are required to enter your two-factor authentication verification code, after entering your login name and password at the time of logging in to
Screen to enter data

To Obtain a Verification Code

  1. On your mobile device, launch the authentication app (such as Google Authenticator) which you installed when setting two-factor authentication.

  2. Enter the six-digit verification code generated by the app to the dialog in
    Screen of verification code

  3. Click Login.

If You Cannot Obtain a Verification Code

If you cannot get your verification code due to incidents such as malfunctioning devices or you do not have the device nearby, ask your Kintone Users & System administrator to temporarily disable your two-factor authentication.
For details, refer to "Unable to Obtain a Verification Code".