When User Accounts Are No Longer Used

Article Number:020216

This page provides a solution when users no longer use kintone.com due to retirement and transfer.

  1. Change the user's status to "Inactive".
    The users cannot log in to kintone.com once they became inactive.
    Deactivating Users

  2. Check the issues below before deleting users.

  3. Delete the users as required.
    User deletion cannot be undone.
    Any data associated with that user is also deleted.
    Deleting Users