Revising the Charge

Article Number:020215

Charge of Kintone is billed based on the subscription details.
If you want to revise the charge, you need to reconsider the number of licensed users or the subscription details.

Checking and Changing Subscription Details

To Increase the Number of Kintone Users

When There Are No Available Licenses Left

It means the number of active users equals the number of licensed users.
In this case, new users cannot be registered to Kintone Users & System Administration.

After adding the number of licensed users, proceed with registering new users.
For details, refer to the following page:

When There Are More Licensed Users Than Active Users

This is a situation such that there are 20 licensed users and 15 active users.
In this case, you do not need to change the subscription details.
Register new users to Kintone Users & System Administration.

To Decrease the Number of Kintone Users

Decrease the number of licensed users.
For details, refer to the following page:

To Change Payment Interval

For details, refer to the following page: