If There Are Users Who Will Not Log in for a Long Period

Article Number:020214

This page provides a solution when users will not log in to kintone.com for a long period due to temporary leave, temporary assignment, or other reasons.


Change the user's status to "Inactive".
Deactivating Users

The users cannot log in to kintone.com once they became inactive.
And during the inactive period, they are not counted as active users of kintone.com.

Reactivating Inactive Accounts

Revert their status to "Active".
They can access kintone.com once their status is changed.
Reactivating Users

Change their login names, passwords, or departments, as necessary.