How to Download File Formats

You can download file formats to use for the data below:

  • Users
  • Services available for users
  • Departments
  • Membership
  • Job Titles
  • Groups (or Roles)
  • User groups or roles membership

  1. On the "Kintone Users & System Administration" page, under "User Administration", click "Import from File".
    Image of the Import from File

  2. Select a data file format to download in Contents to Import.
    Image of selecting an item to import

  3. Select Include header row.

  4. Set "Character Encoding" to "Shift-JIS" and "Delimiter" to "Comma".
    Image of selecting a character encoding and a delimiter

  5. Click "Download CSV Template File".
    This downloads a template file in CSV format with field names written on the first row. Image of the link to Download CSV Template File