For Department Administrators: Editing User Information

Article Number:020133

This section describes how administrators can edit user information (such as the display name and password of the user).
A department administrator can edit a user only when the department administrator has administrative privileges for a department to which the user belongs.

Department Membership of a User and Actions Allowed to a Department Administrator

Actions allowed to a department administrator depend on departments to which the edited user belongs.
Figure showing the department membership of a user and actions allowed to a department administrator

Editing User Details Other Than the Password

This section describes how to edit details (except the password), such as changing the display name of the users and changing the department they belong.

  1. Access the following URL: https://(subdomain_name).kintone.com/

  2. Click Administration.

    Image showing the button

  3. Click Departments & Users.
    Example of menu

  4. Enter a display name or a login name of the user in the search box to search the target user.
    You can also expand the department tree and select the target user.
    Image showing the icon

  5. Click Edit icon for the user.

  6. Change the fields as needed.
    For details on each field, refer to "User Details Fields".

  7. Click Save.

Changing the Password

This section describes how to change the user passwords.
If necessary, you can notify the user of the new password via e-mail.

  1. Check the rules for password.

  2. Access the following URL: https://(subdomain_name).kintone.com/

  3. Click Administration.

    Image showing the button

  4. Click Departments & Users.
    Example of menu

  5. Enter a display name or a login name of the user in the search box to search the target user.
    You can also expand the department tree and select the target user.
    Image showing the icon

  6. Click Edit icon for the user.

  7. Click Change Password.

  8. On the "Change Password" dialog box, select an entry method and set a new password for the user.

    Select "Disable password expiration" as needed.
    Selecting this option disables the password expiration for the selected user, regardless of the password policy setting.

  9. Save the password and notify the user of it.
    Refer to Sending the New Password via E-mail to send the information via e-mail.
    Click Save to send the password information by other means than e-mail. Saving password without notifying the user of the change by e-mail

Generating a Password Automatically

When you select "Generate automatically", a password is generated using random characters.
The "Change Password" dialog

To check the generated password, select "Show password".
Image showing the password

Entering a Password Manually

Select "Enter manually" in the "Change Password" dialog box.
The "Change Password" dialog

Sending the New Password via E-mail

  1. On the "Change Password" dialog box, click Save and Send via E-mail. Saving password and notifying the user of the change by e-mail
  2. In the recipient field of the dialog that is displayed, enter an e-mail address to use to send the password.
    In the recipient field, the e-mail address that is registered in the user details is entered.
    You can change the recipient as needed.
  3. Edit the body text as needed, and clickSend.

    "Send Password via E-mail" dialog