Using Two-Factor Authentication

Article Number:02072

Two-Factor Authentication in Kintone uses the two factors ("The fact that only that user knows" and "The thing that only that user possesses").
For details, refer to "What is Two-Factor Authentication".

Figure: Illustration of blocking accesses without verification codes

STEP 1: Allowing Users to Use Two-Factor Authentication

To use the two-factor authentication, administrators need to allow users to use it.

  1. Click gear shaped administration menu icon in the header.

  2. Click Users & System Administration.
    Accessing Kintone Users & System Administration

  3. Click Login.
    Screenshot: "Login" is highlighted

  4. In the "Two-Factor Authentication" section, select "Allow users to use two-factor authentication".
    By default, the "Allow users to use two-factor authentication" option is selected.
    If you do not want to change the setting, skip step 4. Screenshot: "Allow users to use two-factor authentication" checkbox is selected

  5. Click Save.

STEP 2: Informing Users to Enable Two-Factor Authentication

Inform users of the following page:
Enabling Two-Factor Authentication