This page describes how to disable Two-Factor Authentication.

This section describes the steps to temporarily disable two-factor authentication, for example, when users lose their mobile devices used for two-factor authentication.

If the administrator disables the setting, information on the Two-Factor Authentication that the user has set will be deleted. Users must enable two-factor authentication when they start using two-factor authentication again.

1. Click in the header.

2. Click Users & System Administration.
   Accessing Kintone Users & System Administration

3. Click Departments & Users.
   

4. In the Departments section, select the department containing the user whose Two-Factor Authentication setting you want to disable, and then click for that user.
   You can also search users by filling in the search box with the display name or login name of the user.
   

5. Click Disable in the "Two-Factor Authentication" section.
   

6. Click Disable on the confirmation screen.

7. Click Save.

This section describes how to stop using two-factor authentication.
For example, you can perform this operation to change Kintone login method to single sign-on using Identity Provider (IdP).

1. Click in the header.

2. Click Users & System Administration.
   Accessing Kintone Users & System Administration

3. Click Login.
   

4. In the "Two-Factor Authentication" section, clear "Allow users to use two-factor authentication".
   

5. Click Save.