If Misconfiguration of SAML Authentication Causes Login Failures

Article Number:020449

If you fail to configure SAML authentication, users might no longer be able to perform single sign-on to Kintone. In this case, log in to Kintone using password authentication.

  1. Access the URL below.
    https://(subdomain_name).kintone.com/login?saml=off

  2. Log in to Kintone using the login name and password registered in Kintone Users & System Administration.